Payment Guideline
We offer safe and convenient payment methods for international and local customers when booking our services in Vietnam.
Online Credit Card Payment
You can pay online using Visa, MasterCard, American Express, JCB, Diners Club, and Apple Pay via OnePAY, our secure payment gateway.
Simply fill in your card details in our secure online payment form to complete the transaction.
Vietnamese Bank Transfer
This option is suitable for customers currently in Vietnam or those who have a local contact.
Please contact our team to receive Vietnamese bank transfer details.
Cash Payment at Our Office in Hanoi
You may pay in cash at our Hanoi office, located at:
- 2nd Floor, 83A Tran Quoc Toan Street, Cua Nam Ward, Hanoi, Vietnam.
Please inform us in advance before visiting.
Once your payment is successfully completed, we will process your service according to the selected processing time.
If you require a hard copy or soft copy of the receipt for reimbursement purposes, please let us know to assist you accordingly.
Online Payment Issues
If your online payment transaction is unsuccessful, it may be caused by one of the following common issues:
- Your credit card does not support online or international payments.
- Your credit card has expired.
- The Card Security Code (CSC) was entered incorrectly.
- You have reached your daily spending limit set by your bank.
If your payment continues to fail, please contact our support team at [email protected] for further assistance with alternative payment methods.