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Frequently Asked Questions

Most frequently asked questions regarding visa on arrival including: requirements, procedures, fees, payment and others. If you have any further questions an other, please contact us.

Visa on Arrival - What it is all about

It is one of the two kinds of Visa, which is stamped onto your passport up on arrival at any of Vietnam’s international Airports. This is the quickest and cheapest way to get your visa to Vietnam. You have just to fill in our “secure online form”, pay the service fee, get your “Visa approval letter” within 2 working days and pick up your Visa at your arrival airport (Hanoi, Hai Phong, Ho Chi Minh City and Danang, Nha Trang)

Visa approval letter” is the letter issued by Vietnam Immigration Department that allows you to enter and exit Vietnam for a given period. With the Approval letter you can get your visa at one of the three international airports in Vietnam.

  • Noi Bai International Airport (Hanoi).
  • Tan Son Nhat International Airport (Ho Chi Minh City).
  • Danang Airport (Danang).
  • Cam Ranh Airport (Nha Trang).
  • Cat Bi Airport (Hai Phong).

A copy of the Visa Approval letter will be scanned with color and delivered to you by email, so please make sure that you have provided us with correct email address.

No, this type of visa is applicable to air travel only. Three international airports in Vietnam that you can get your stamp with this approval letter are:

  • Noi Bai International Airport (Hanoi).
  • Tan Son Nhat International Airport (Ho Chi Minh City).
  • Danang Airport (Danang).
  • Cam Ranh Airport (Nha Trang).
  • Cat Bi Airport (Hai Phong).

A specimen of how the Vietnam Approval letter looks like.

Visa approval letter example

Temporary there is no support for 6-month visa in Vietnam.

According to the newly updated information from Vietnam Immigration Department, 6-month visas (single/ multiple) has not been issued since August 24, 2009. Vietnam Immigration only issues 3-month visas (single/multiple) as the longest one. Thus, instead of applying for 6-month visas, clients should apply for 3-month visas (as a longest one up to now).

However, if you have special needs, do not hesitate to contact us at [email protected]

Entry and Exit form is the form you have to fill in to do visa-on-arrival. You can find this form at Visa-On-Arrival booth after landing. Follow the direction in the airport. Download Entry and Exit form here

Requirements, Procedures and Tips

In most cases, a passport scan is not required for an online visa application. However, if the Vietanm Immigration office wishes to verify the information you provide, you are required to send them a scan copy of your passport. In such cases, we will notify you by email immediately.

Yes, photos are required at Vietnam airports only.

Please remember to bring at least 2 photos (2in x 2in or 5.08cm x 5.08cm). No strict requirements on the photo sizes.

Note: If you do not have time to prepare those photos before your departure, you can also get them taken at a Vietnamese airport for 2 USD or less per photo.

To apply for a visa to Vietnam, your passport must be valid for at least 6 months. Therefore, please re-new your passport before applying for one.

No, not necessary.

The exact date of arrival is needed just in case you use our Assistant service. We need the exact date to assist you getting you visa stamped at the day of arrival.

This is quite simple: All Vietnam visas are single entry – unless you have specifically requested multiple entry and this is stamped into the passport. The status of a tourist visa cannot be changed from single entry to multiple entries once you have arrived in Vietnam.

There is no time frame required to apply for a visa in advance. Though it just takes 2-3 working days to get your visa approved, it is strongly advised to apply for a visa to Vietnam in advance from 1 – 2 weeks in advance to avoid urgent fee and unwanted problems.

Price, Payment and Others

Visa Stamping fee is the fee that must be paid directly by you to Immigration Department at arrival airport.

This fee is charged to get your visa printed out, glued (or stamped) onto your passport and sealed after double checking your visa Approval letter.

The visa is stamped onto your passport only if all the information in your approval letter is exactly as in your passport.

Stamping fee rate can be found here:

Currencies accepted:

The Immigration Officer prefer getting paid by US dollar (in cash). Besides US dollars, you can pay by other strong currencies (RMB, Australian dollars, HongKong dollars, Euros, etc). However, the exchange rate set at Immigration Checking Point is normally 5-10% higher than quotation by banks. Therefore, you should consider which currency suits you most

We currently accept both Debit and Credit cards and PAYPAL: Visa, MasterCard, American Express, JCB and Diners Club.

Please click here for payment guidelines.

There are a few possibilities:

  • The card expiration is incorrectly entered.
  • You have reached your credit limit.
  • There is a computer error.
  • Visa Verified password / MasterSecure Code incorrectly entered.

For questions such as: Who are exempted from visa, Getting Vietnam visa in Laos, Cambodia, Thailand.. etc, please drop an email to [email protected]

Our Customer Support will reply within 2 hours during work days and within 24 hours at weekend.